August 21, 2009

End-Users Have Horizon Lines Too

We have been unfair to end-users for far too long. We ask them what they want the application to do for them and they tell us […]
August 6, 2009

Don’t Forget About the Project Environment

Projects are neither good nor bad: they’re neutral. They succeed or fail because of what team members do to them, the skills each team member brings […]
August 3, 2009

Match Your Medium With Your Message

We’ve all experienced this: You address a personal issue with a colleague or you share some critical information with a project sponsor and it blows up […]