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People, Projects, and Organizations

26 Mar 2010 Posted by Ben Snyder CEO

Was Your Project Late or Underestimated?

It’s amazing how a simple tool such as a project schedule, with multiple tasks and a project completion date, can create so much shame or joy for people in an organization. Taken at face value, completed tasks and projects bring about strong emotional reactions. If the task or project is late it’s a bad thing. […]


18 Mar 2010 Posted by Ben Snyder CEO

Why Culture Trumps Your Organization’s Proclamations

All organizations have grand visions of how they want to be seen. It always involves customers, employees, and the organization as a whole. They want customers to feel appreciated and completely satisfied with the level of customer service received, employees that are empowered to take initiative and add value in everything they do, and be […]


10 Mar 2010 Posted by Ben Snyder CEO

What You Don’t Understand Always Seems Simple

Most people have many opinions on the way things should be. They ask questions like, “why can’t it be like this?” “Why aren’t we able to do that?” “Can’t they deliver it to me like this?” It is a great thing to ask questions, everyone has an opinion. In fact, this kind of thinking is […]


03 Mar 2010 Posted by Ben Snyder CEO

Keep Your Process Pure

No one needs to beat the drum about the importance of processes in business. Processes have been a valuable tool since the start of the industrial revolution, establishing uniformity and gaining efficiencies. Some processes are documented into formal procedures. Others remain informal but are still commonly understood. Most processes are composed of action steps with […]