We have been unfair to end-users for far too long. We ask them what they want the application to do for them and they tell us as best they can. Then we get mad at them because they change their mind or bring up additional items later in the project. We have been...
Projects are neither good nor bad: they’re neutral. They succeed or fail because of what team members do to them, the skills each team member brings to a project effect its ultimate success. Most executives understand this and that is why they spend money on training...
